Shipping Policy
We are committed to providing exceptional service and making sure you are satisfied with your purchase. Our shipping policy outlines the terms and conditions related to our shipping processes. Please carefully review the following information before placing an order with us. For information on refunds, please refer to our separate refund policy.
WE OFFER FREE STANDARD SHIPPING
Delivery Time
Order handling time: 2-3 business days
Standard shipping time: 7-14 business days
We strive to process and ship your orders as quickly as possible. After receiving your order confirmation email, all orders are processed within 2 to 3 business days (excluding weekends and holidays). The processing time is in addition to the estimated shipping time. You will receive another notification when your order has shipped.
Our estimated delivery time for orders is 7-14 business days. Please note that this timeline is an estimate and actual delivery times may vary, depending on factors such as customs processing and courier delays.
Standard shipping times for the countries covered by our delivery partners are presented below:
- United States: within 7-14 business days
- Canada: within 7-14 business days
- Australia: within 7-14 business days
- UK: within 7-14 business days
- Europe: within 7-14 business days (Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy and Poland)
To ensure you receive the most accurate shipping rate, please provide the correct shipping address during checkout.
Returns and Refunds
Please refer to our separate refund policy for information on returns and refunds. If you have any questions or concerns regarding our shipping policy or a specific order, please don't hesitate to reach out to our customer support team.
We are here to help and ensure a smooth and enjoyable shopping experience.
Support: Email: support@uptrendi.com
Phone: +1-(800) 993-1320