FAQs

Where is Uptrendi based?

We are based out of Tampa, Florida.

How can I check the status of my order?

Once you place your order you will receive a confirmation to your email and once the order is shipped you will receive a tracking number that you can use on our website. 
 
How long does it take for an order to arrive?

Please allow up to 3 days for your order to process and to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States and International orders, please allow up to 7-14 days shipping time. 
 
Do you ship internationally?

Yes! We ship to most major countries around the world.
 
How can I track my order?

After your order has been shipped out and the tracking number has been sent to your email. Simply go to our website & click the "Track Your Order" page. From there you can get live updates on your order.

How can I return my package?

We're confident you’ll love our products but in case you want to make a return, please reach out to our customer service team and we will guide you through the process. Please include the order number in your email.